Engineer Reference
Work Orders Screen Reference
Understand the engineer-side remedial work queue and work-order detail screen.
Before you start
- Work-order features are enabled and you need execution detail rather than the office queue.
Expected outcome
You can use work-order screens as execution surfaces while still recognizing that scheduling and queue management live mostly in admin.
Screen family
| Screen | What it does |
|---|---|
| Work Order List | Search, filter, paginate, and open one work order. |
| Work Order Detail | Review work items, status, and customer contact links. |
Entry points
DashboardSearchSettings
Notes
- Contact links are built into detail behavior.
- Tests cover list behavior directly.