Capturing Evidence, Sign-off, and Certificates

Capture evidence in context

Add photos where they explain the condition better than text alone.
Use text or voice notes when the reviewer will need narrative context later.
Keep the evidence attached to the relevant visit, defect, or inspection state instead of saving it elsewhere first.

Check the inspection result, notes, defects, and attachments before asking for a signature.
Make sure the customer or site contact is signing the right finished state, not a half-complete record.
Keep the signature surface steady while signing. If the signer drags near the edge of the canvas, lift and resume rather than pulling the page around.
Reopen the signature step if the stroke preview does not match what the signer intended before completing the visit.

Open the certificate viewer or final preview and check the core details before sharing it on.
If something looks wrong, return to the inspection record and correct the source data before you rely on the generated output.
Once you regain connectivity, confirm sync completes so the office team and any shared certificate view the same finished record.

Problem	What to check
The certificate is missing recent evidence	Confirm the photos or notes were saved against the visit and that sync completed after the update.
The office team cannot see your finished sign-off	Check sync state and confirm the final signed record uploaded successfully.
A reviewer cannot understand the condition from the evidence	Add a clearer note or annotation before finishing the visit.

Use Photos and Media, Signatures and Certificates, and Visit Notes for the detail behind capture, preview, and sign-off.
Use Inspection History when you need to review completed outputs and revisit older certificates after the live visit.
Use the Artifact Output Atlas when you need to trace where a certificate, report, email, or export was generated and who consumes it next.