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adminschedulerbulk-updatedeploymentbatchselectionoperations

Bulk Operations and Deployment

Edit multiple jobs at once, manage the draft-to-deployed lifecycle, and understand how scheduled work reaches the field.

Before you start

  • You understand the scheduler layout, views, and single-job editing from the earlier guides.
  • Jobs exist in the scheduler that need bulk editing or deployment.

Expected outcome

You can select jobs, apply bulk edits with independent field toggles, manage the deployment lifecycle, and understand how scheduled work reaches engineers in the field.

Selecting jobs

Select jobs using the checkboxes in the planner list or on job cards in the board/timeline views.

When at least one job is selected, the selection bar appears showing:

  • The number of selected jobs
  • Available bulk actions: Bulk Edit, Deploy, Clear selection

Selection persists across view changes β€” you can select jobs in the board, switch to the map to check geography, then switch back.

Bulk editing

The Bulk Update dialog edits up to 100 jobs at once. Each field has its own toggle so you change only what you intend.

Opening the dialog

  1. Select one or more jobs.
  2. Click Bulk Edit in the selection bar.
  3. The dialog opens with all toggles off.

When exactly one job is selected, the dialog prepopulates form fields from that job. When multiple jobs are selected, fields start at defaults (the toggles remain off either way).

Available field toggles

ToggleFieldNotes
AssigneeEngineerSelect an engineer, keep current, or clear assignment
DateScheduled date or target monthScheduling intent dropdown; cannot set both simultaneously
Booking statusProvisional, date offered, confirmed, or do not moveLocked visits block ordinary movement.
Engineer visibilityVisible from / visible untilOptional field visibility window; until must not be before from.
DurationEstimated duration15 minutes to 24 hours
WindowSchedule window start / endDisabled when target month is selected
FlexFlex tolerance (days)0-120; disabled when target month is selected
PriorityPriority levelLow, normal, high, urgent. Inspections ignore priority.
StatusJob statusTasks only β€” inspections and work orders manage status from their own detail flows
Crew sizeNumber of crew required1-50
EquipmentAccess equipmentCheckboxes for 7 equipment types
Out of hoursOOH flagBoolean toggle

How toggles prevent accidental overwrites

Only enabled toggles are sent to the server. If you enable just the Assignee toggle and change the engineer, the other fields (date, equipment, crew size, etc.) are not touched on any of the selected jobs.

This is critical for multi-job edits β€” you can reassign 20 jobs without disturbing their individual scheduling or equipment settings.

Saving

Click Preview Changes before applying. The preview shows valid, warned, and blocked jobs, plus route suggestions when the selected work overlaps route clusters.

Click Apply only when no jobs are blocked. The update:

  1. Sends only the toggled fields to the server.
  2. Validates each job against the update (e.g. rejects if new blocking warnings would be introduced).
  3. Applies optimistically to the local state for instant visual feedback.
  4. Triggers a background refresh to confirm server state.

Deployment lifecycle

Jobs progress through a two-state lifecycle:

Draft  β†’  Deployed

What makes a job deploy-ready

ConditionRequired
At least one engineer assignedβœ“
Exact scheduled date and time setβœ“
Status is not completed, cancelled, or on holdβœ“
No blocking validation warningsβœ“

Use the Ready to deploy focus tab to see all jobs that pass these checks. Target-month records are useful for capacity planning, but they are not deploy-ready until they are converted to an exact date and time.

How to deploy

  1. Select the jobs you want to deploy.
  2. Click Deploy in the selection bar.
  3. Review the deployment preview:
    • Jobs that are ready show a green check
    • Jobs that are blocked show the blocking reason
  4. Move blocked or target-month work out of the batch or correct it before confirming.
  5. Confirm the deployment.

What deployment does

ActionDetail
Sets deploymentState to deployedMarks the job as field-visible
Records deployedAt timestampFor audit and the deployment activity feed
Clears engineerAcknowledgedAtResets acknowledgement so the engineer must re-acknowledge
Assigns a deploymentBatchIdGroups this deploy action for tracking
Sends email notificationsFire-and-forget to all assigned engineers
Updates the engineer's day runJob appears in the mobile app's My Day Run

Deployment acceptance indicators

After deployment, the planner can track whether each engineer has seen their schedule:

BadgeMeaning
Deployed β—‹Work is deployed but the engineer hasn't opened their day run yet (awaiting)
Deployed βœ“The engineer has opened their day run and acknowledged the deployed work

How acknowledgement works:

When an engineer opens their My Day Run in the mobile app, the server automatically marks all of that day's deployed stops as acknowledged. No button press is needed β€” opening the day run is sufficient. This is recorded silently without delaying the response.

Checking acknowledgement status:

  • Focus tabs: Use the Awaiting or Acknowledged focus tabs to filter the job list by acknowledgement state.
  • Map view: Map pins use an amber tone for sites with unacknowledged deployed work. The popup shows an acknowledgement summary (e.g. "2 acknowledged / 1 awaiting").
  • Overview stats: The guidance rail's deployment section includes awaiting and acknowledged counts in the warning buckets.

When acknowledgement resets:

Re-deploying a job (after a schedule change, engineer reassignment, or duration change) clears the acknowledgement. The badge returns to Deployed β—‹ until the engineer opens their day run again. This ensures engineers always see the latest version of their schedule.

What resets deployment

Any scheduling change to a deployed job resets it back to draft:

  • Changing the scheduled date
  • Changing the assigned engineer
  • Changing the estimated duration

This ensures engineers always see the latest plan. The job must be re-deployed after changes.

Undoing changes

Every scheduler mutation is logged with a before/after snapshot. The Recent changes section in the guidance rail shows the latest mutations with Undo buttons.

Undo restores the job to its state before the change. Only the most recent change per job can be undone.

Batch inspection creation

When you need inspections across multiple systems at a site:

  1. Click Batch Inspections in the action bar.
  2. Select the site and systems.
  3. Choose inspection type β€” annual or 6-monthly.
  4. Assign an engineer and set scheduling fields.
  5. Review and create.

Up to 50 inspections per batch. Each inherits site data and scheduling rules.

How scheduled work reaches engineers

The flow from scheduler to field:

  1. Office team creates or imports work into the scheduler.
  2. Planner assigns an engineer, sets a date, and adds operational metadata.
  3. Planner deploys the batch.
  4. Engineer receives a notification email.
  5. Engineer opens the mobile app and sees the day run β€” a route-ordered list of today's jobs. This silently acknowledges the deployed work; badges change from Deployed β—‹ to Deployed βœ“ in the planner's view.
  6. Engineer navigates to each site, runs inspections, completes work orders.
  7. Completed work flows back to the admin portal for review, defect management, and invoicing.

The scheduler is the critical handoff point. Work that is not deployed does not reach the field.

Example: end-of-week deployment cycle

  1. Monday-Thursday: Schedule and assign work for next week using board and timeline views.
  2. Thursday afternoon: Use the Week Timeline for next week to verify coverage.
  3. Thursday: Filter by Ready to deploy β†’ review the batch.
  4. Thursday: Select all ready jobs β†’ Deploy.
  5. Friday morning: Engineers receive notifications and can preview next week's work.
  6. Friday/weekend: Planners check the Awaiting focus tab β€” engineers who haven't opened their day run are flagged.
  7. Monday: Engineers execute the day run from the mobile app. Badges update to Deployed βœ“ as each engineer opens their route.

Troubleshooting

ProblemWhat to check
Deploy button is disabledEnsure at least one selected job is deploy-ready; check for blocking warnings
Bulk edit changes the wrong fieldsVerify only the intended toggles are enabled; unintended toggles may be on
Bulk apply is disabledRun preview and resolve blocked jobs first.
A locked visit is blockedCheck whether the booking status is Do not move.
Equipment changes were lost after bulk editEquipment toggle must be explicitly enabled; it is not sent if the toggle is off
Deployed jobs are not showing in the mobile appConfirm the engineer has app access and is a workspace member
A job was deployed but reverted to draftA scheduling change (date, assignee, duration) was made after deployment
Undo is not available for a recent changeOnly the most recent change per job supports undo
Target-month work is missing from Ready to deployAdd an exact scheduled date and time first; month-planned jobs remain draft planning demand.

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